More About VogaCloset
VogaCloset is a U.K. based online fashion store offering the latest women, men and kids trends from the runways straight to the closets of fashion enthusiasts in the Middle East.
To ensure an ongoing fresh and inspiring selection, VogaCloset offers more than 80,000 items from over 400 brands, with more than a hundred new items arriving every day.
At VogaCloset, your uniqueness is celebrated and inspires our aim to make fashion fun, accessible and affordable to all. Whether you’re hitting the gym, heading to the office, or attending a wedding – you’ll be able to find exactly what your wardrobe needs on our user-friendly app and website.
Our range of prices, Cash on Delivery payment option, low international shipping of 11 USD from London, along with a free-return guarantee and an option for shoppers to pay customs duties and taxes at checkout, have solved all the barriers of keeping wardrobes updated with the latest high-fashion trends.
What are you waiting for? Get to shopping and inspire your closet with VogaCloset.
RETURNS AND REFUNDS COOKIE
You received your order and don't absolutely love it? Don't worry, with VogaCloset returns are easy.
Just make sure to inform us within 14 working days of receiving your order. Returns outside these timeframes may be accepted at the discretion of VogaCloset.
As we pay all duties and taxes directly to the government on arrival, we are unable to refund any duties or taxes for any returned items
We are unable to refund cash for customers who pay using the cash on delivery option, however, we are happy to offer store credit into your account on Vogacloset.com, or a coupon code that you can use on future purchases( if you do not have an account).
Returns through our new portal is fully TRACKED, fast and a convenient way to send your returns to us. Follow the simple steps below.
On average your refund can take up to 28 days to show in your account, that’s posting back, processing and the refund going through the system (Store credit / Voucher or Bank card refund).
Step 1. Log in to your account and tell us what you are returning and why :)
If you have no account you can access your order by completing the return form here
Select required return method and print off your label. You can track returns as they make their way back to our UK hub in London.
Step 2. Send it! If you selected drop off just drop it at your nearest hub otherwise for collection, hand it over to the driver on the nominated day of collection. Make sure you keep your proof of postage!
Step 3. Your return arrives back at Vogacloset! Our team will make sure the items comply with our return policy before they can authorise your refund - this could take us up to 3 days once it arrives back in our warehouse.
Step 4. Your refund is on its way. The refund method depends on the original payment method:
1. If checked out with your Vogacloset account: Store credit
2. If you checked out as guest: Coupon code
3. If you paid using a bank card: The amount will be refunded to your card (this can take up to 14 days for the money to show on your statement)
4. If you paid using Fawry you will get an email with a refund reference, you can use the code to retrieve your cash from any Fawry point
SHIPPING AND DELIVERY
All orders are shipped from the UK via one of our courier services companies using an Express service.
After you place an order on VogaCloset.com, you will receive an email confirming that we have received your order and are processing it.
To keep you informed about the progress of your order, we will send further email notifications as we dispatch your goods, which will include your order unique tracking number. You can track the progress of your order by signing into your account or clicking on the on the tracking link sent in the email(s). If you have any questions about your order please contact us at email@example.com or chat online with an Arabic or English speaking customer service representative available 7 days a week from 7am to 3pm UK time.
We aim to deliver your order in as few packages as possible. However, please note that in some cases your items may be delivered separately.
Our courier service companies deliver directly to your doorstep during regular working hours/days in your country. Alternatively, you can pick up your order from your delegated local courier office; make sure that you have your tracking number on hand.
In most cases one of our courier services companies will call you to arrange for delivery; however, if you are not available at the time of delivery, a card will be left for you. This will have a date by which you need to collect your package or arrange a re-delivery.
We charge a flat shipping rate of 30 AED per order on all orders regardless of the number of items you buy.
This delivery fee is to cover domestic delivery and service charges only. Vogacloset will cover all international transport & clearance fees from our warehouse in the UK to your country.
Customs VAT Duties
All prices on our website include the 5% VAT applicable in the United Arab Emirates.
For orders exceeding the high value threshold, custom duties, taxes, clearance and handling fees are calculated at checkout and, for your convenience, you are given the option of paying for them directly. Your order total will be 100% guaranteed and there will be no additional charges due upon delivery. A representative from one of our courier services companies may contact you to obtain a copy of your ID in order to complete the customs procedure. However, they will not ask you for any payments. Please contact us if you are asked to pay anything.
How to Use Vogacloset Coupon Codes
• Visit Emirates Deals and open Vogacloset using search bar.
• Check offers and choose best one for your wish Codes
• Tap on show coupon to copy code and redirect to store site.
• Make booking and add to cart with required details like date, time and others.
• Now, paste Rayna Tours coupon code at assigned text field and apply.