More About Us
Books Venue (Booksvenue.com) is a leading International Books retailer with more than 15 Million Books and Free Delivery in UAE above AED 100. We ship Worldwide using DHL, Fedex or other reputed courier companies.
Launched in 2021, Booksvenue.com will revolutionize bookselling by combining a vast and deep selection of book titles for all Book Lovers.
We are the largest Online Bookstore in Middle East.
All books are sourced locally and internationally and some books take 7 to 10 Working days for deliveries.
We have Latest and Verified Booksvenue discount code & Coupons
Booksvenue.com offers a wide range of books at most affordable prices and have them delivered at your door step.
With so many Books, it is vital to give customers an easy way to find precisely the books they are looking for. Our search enables customers to locate books by title, author, or ISBN in a few seconds at most.
As the ultimate destination for book lovers, Booksvenue.com offers an incredible array of content.
We currently deliver to more than 75 countries and provide Free Delivery in UAE if the value is more than AED 100. Booksvenue.com is the only website providing E-Books in UAE. Search, Click and Buy your favorite Books online.
Our vision is to provide "All Books to Everyone" by increasing our selection of books daily.
Credit Cards / Debit Cards
You can use any International or Local Visa / Master Credit cards for purchases in the website. Some debit cards are also accepted depending on the payment gateway.
If you have a PayPal Account, you can directly make the payment online in Booksvenue. If not, you can create a new PayPal account using your credit or debit card and make the payment.
Cash on Delivery
Cash on Delivery payment is currently available in United Arab Emirates. Some locations are not serviceable by the courier and will be informing once the order is placed depending on the location. We will be adding Cash on Delivery in other GCC countries soon.
Buy Now, Pay Later
We will be adding Buy now, Pay Later option for UAE credit cards soon.
1. What is the delivery timeframe if I Order online
The delivery days are mentioned in the product detail page. Some Books are sourced internationally and will take 10 – 15 working days. Gift Cards and E-Books are Emailed to the user’s registered email id.
2. What are the Delivery charges
We provide Free Shipping in United Arab Emirates if the order value is greater than AED 100. For other countries, the shipping charges are calculated automatically at the checkout page according to the weight of the product and destination country.
3. How can I track my Order
Once the order is dispatched, an automatic mail is sent to the user’s Email id with the courier name, and docket number. The customer can enter the docket number in the courier’s website and track the shipment progress.
4. Is there any Custom / Taxes / Octroi Charges
We do not have control on Taxes / Custom / Octroi charges and it varies from country to country. If there are any custom charges, it should be borne by the customer / recipient and Booksvenue doesn’t take any responsibility for custom charges charged during delivery.
Once the product is dispatched from our end, the customer has to bear the custom / tax if any and cannot be returned back to Booksvenue as we dispatch all products from Dubai, United Arab Emirates.
5. Shipping Restrictions
There are some restrictions in countries where the couriers won’t be able to ship the products. Once the order is placed, we would be informing the customer and the order will be cancelled if the courier has restrictions delivering in the country.
6. Do you provide Same Day Delivery mechanism
Currently we do not provide Same Day delivery. If for any local books, you can send us a email to firstname.lastname@example.org and we will update if the same can be delivered.
7. Non-receipt of Package
Normally once the order is dispatched, the courier delivers the product in 3 – 7 working days according to the desitnation country. If you have not received the order or not able to track the same, please do get in touch at email@example.com so that we can check with the courier and arrange the delivery at the earliest.
If the address mentioned is incorrect, the courier will return back the product to our company address and we will not be refunding the order if the Address is incorrect or if the courier attempts to call the customer and there is no response. You can either place a new order with the correct address or Email us at firstname.lastname@example.org with the correct address so that we can amend the same and dispatch it again once the delivery charges are paid for second delivery from the customer
8. VAT and Export Duty Charges
As per UAE Law, 5% of VAT is applicable for all purchases online in Booksvenue.com.
If the order is placed using Credit card or Debit Card, then the refund will be done to the credit card or debit card used for purchase in Booksvenue. If the customer chooses Cash on Delivery payment option, no cancellations are allowed if the Book is dispatched In 7 – 14 Working Days. If there is any delay, our customer service will inform the customers. If the payment method is Gift coupon, then a new gift coupon will be issued if the Book is cancelled or not available. If the order is placed using PayPal, the refund will be done back to the PayPal account only.
Booksvenue doesn't guarantee the availability of the Books or E-books or Gift Cards mentioned in the site. If the product is not available, the order will be cancelled and refund would be processed for Credit Card / PayPal orders.
No cancellation or refunds are provided for E-Books or Gift Cards which are E-Mail delivery as the codes or downloadable options are sent to the registered E-Mail address and it cannot be changed or sent to another customer. If the customer faces any issues with the Gift card codes, they have to directly get in touch with the Gift card brands.
If the address mentioned is incorrect, the courier will return back the product to our company address and we will not be refunding the order if the Address is incorrect or if the courier attempts to call the customer and there is no response. The customer can get in touch with us at email@example.com and provide the address again with contact details and once the second shipping charges are paid from the customer, we will again dispatch the product from our end.
If the Book is received in a damaged condition, then the Book will be replaced with a new one from our end. Please ensure to intimate us immediately if the Book is received in a damaged condition within 1 hour of receiving the same so that the investigation team will check the issue with the courier partner and update us. The replacement will be sent once the investigation is done. We won’t be able to provide a replacement if it is not intimated to us immediately.
Returns - Pick Up Process
If the Book is damaged during delivery, we will ensure to pick up the damaged Book and send a new one at no extra cost. The customer has to bear any charges for sending the product to Booksvenue office in Dubai, United Arab Emirates.